Terms and Conditions — db365

1 General Terms & Conditions

Db365 is an internationally licensed online gaming platform. These terms and conditions constitute a legal agreement between db365 and its users. It is your responsibility to read these terms carefully before using any db365 service.

These terms and conditions may be updated from time to time. db365 will notify users of any changes through the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

• Db365 services are available to adults only (18+).
• The service is not available in regions where online gaming is prohibited by law.
• Db365 reserves the right to review any user account at any time.
• All information provided on this platform is for entertainment purposes only.

2 Account Register

Registration on db365 is completely free. However, you are required to register with accurate and truthful information. Accounts created with false information may be closed at any time, with no obligation to return the remaining balance.

Registration Requirements

• Each person may only open one account. Creating multiple accounts is strictly prohibited.
• The phone number and email address provided at registration must be real and active.
• Account passwords must not be shared with anyone.
• Users are solely responsible for the security of their own accounts.
• As part of the KYC (Know Your Customer) process, db365 may request a copy of your National ID card or passport.

3 Deposits & Withdrawals

Db365 supports deposits and withdrawals via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

Deposit Policy

• Minimum deposit amount: BDT 500.
• Deposits must be made from a mobile banking account registered in your own name.
• Third-party deposits are not accepted.
• Deposits are generally credited to your account within 1–5 minutes.

Withdrawal Policy

• Minimum withdrawal amount: BDT 300.
• Withdrawals can only be made to the same mobile banking account used for the deposit.
• A specified wagering requirement must be met before bonus funds can be withdrawn.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Db365 reserves the right to hold withdrawals and conduct investigations in cases of suspicious transactions.

4 Bonuses & Promotions

Db365 regularly offers various bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. Accepting a bonus means you agree to its specific terms.

• The welcome bonus is available to new members only and can be claimed once per person.
• To withdraw bonus funds as cash, you must meet the applicable wagering requirements.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Db365 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses that are not used before their expiry date will be automatically cancelled.
• Promotional codes can only be used once and may not be shared with others.

5 Prohibited Activities

Db365 operates as a fair and transparent platform. The following activities are strictly prohibited and may result in permanent account closure:

• Opening or operating an account using another person's identity.
• Attempting to hack or manipulate the gaming software.
• Using bots, automation tools, or any artificial means to play games.
• Using the platform for money laundering or any other illegal financial transactions.
• Engaging in fraudulent behaviour towards other users.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Spreading false or misleading information about db365.

6 Account Closure & Suspension

Db365 reserves the right to suspend or permanently close accounts without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Providing false information during registration.
• When evidence of suspicious or fraudulent activity is found.
• Upon order of a court or law enforcement authority.
• When a user submits a request to close their own account.

Users may close their account at any time by contacting our support team. Any valid remaining balance will be returned accordingly.

7 Responsible Gaming

Db365 places responsible gaming at the top of its priorities. We believe gaming is a form of entertainment, not a source of income. Know your limits and play within them.

• Each account has the option to set a deposit limit.
• Self-exclusion (temporarily closing your account) is available upon request.
• Opening an account is strictly prohibited for anyone under the age of 18.
• If you notice signs of problem gambling, please reach out to db365's support team.

8 Privacy & Security

Db365 takes the privacy of your personal data very seriously. We use SSL encryption and modern cybersecurity technology. Your information will never be sold to any third party.

• Personal information is used solely for the purpose of providing our services.
• Information may be disclosed to authorities when required by legal obligation.
• To learn more, visit our Privacy Policy Read.

9 Dispute Resolution

For any disputes or complaints, please contact db365's customer support team first. We generally aim to resolve all complaints within 48 hours.

• Instant assistance is available via live chat.
• For complex matters, please provide full details via email.
• All decisions made by db365 are final and binding.

10 Changes to Terms

Db365 reserves the right to amend these terms and conditions, in part or in full, at any time. Notice will be posted on the platform before any changes take effect. Continued use of the service after changes are made will be considered acceptance of the updated terms.

Last updated: January 2026. For any inquiries, email us at [email protected].